Effective Date: [08/06/2025]
At FENCEORA (“we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (https://fenceora.com), use our services, or interact with us.
1. Information We Collect
We collect the following types of information:
a. Personal Information You Provide:
- Name, email address, and other contact details via contact forms or account registration.
- Reviews, comments, or feedback you submit on products.
- Login credentials and profile information if you create an account.
b. Automatically Collected Data:
- IP address, browser type, device data, and usage data via cookies.
- Visitor activity tracked through Google Analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process orders and provide customer service
- To send occasional promotional emails (if you’ve opted in)
- To monitor website performance via Google Analytics
- To improve our website and product offerings
- To respond to your inquiries or feedback
- To manage user accounts and logins
3. Use of Cookies
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We use cookies and similar technologies to:
- Enable site functionality
- Analyze website traffic via Google Analytics
- Remember your preferences
You can adjust your browser settings to refuse or limit cookies.
4. User Accounts and Reviews
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If you choose to register for an account:
- Your login information will be stored securely
- Product reviews submitted may be publicly displayed
- You can update or delete your account at any time
5. Third-Party Services
We use third-party services such as:
- Google Analytics for tracking site usag
- Stripe for secure payment processing
- WooCommerce to manage our online store and checkout process
These services may collect data in accordance with their own privacy policies. When you make a purchase, your payment details are securely handled by Stripe, and we do not store your credit card information on our servers.
6. Data Sharing
We do not sell, rent, or trade your personal information. Your data is only shared:
- With service providers as necessary to operate our website (e.g., payment processors like Stripe)
- When required by law or legal process
7. Data Retention
We retain your data only for as long as necessary for the purposes outlined above, or as required by law.
8. Your Rights (GDPR/CCPA Compliance)
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Lodge a complaint with a data protection authority
- Object to or restrict certain processing
To exercise your rights, please email us at support@fenceora.com.
9. Security
We implement reasonable technical and organizational measures to protect your information. However, no system is completely secure.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@fenceora.com.
Website: https://fenceora.com